Terms & Conditions

Store: Nureza Shop – Kingdom of Saudi Arabia

Welcome to Nureza Shop. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to these terms in full.
Please read them carefully before placing any orders.

🛍️ 1. General Information

Nureza Shop is an online store offering a range of products including home décor, tech gadgets, beauty & health items, and kitchen appliances.
All products displayed on our website are sold and fulfilled in accordance with these Terms & Conditions.

We reserve the right to modify, update, or change these terms at any time without prior notice. Continued use of our website after changes implies your acceptance of the revised terms.

💳 2. Orders & Payments

All prices listed on our website are in Saudi Riyals (SAR) unless stated otherwise.
We accept various payment methods, including credit/debit cards, as well as local payment gateways.
Once your payment is successfully processed, you will receive an email confirmation containing your order details.
Orders cannot be modified or canceled once they have been processed or shipped.

⚠️ Note: Prices and availability are subject to change without notice. Nureza Shop reserves the right to cancel any order if a pricing or inventory error occurs.

📦 3. Shipping & Delivery

Orders are processed within 1–2 business days and typically delivered within 3–7 business days across Saudi Arabia.
Delivery delays may occur due to unforeseen circumstances (e.g., weather conditions, courier delays, or high-demand seasons).
Customers are responsible for providing accurate delivery information. We are not liable for delays or losses due to incorrect shipping details.

For full details, please refer to our Shipping Policy

🔁 4. Returns & Refunds

We offer a 7-day return policy starting from the date your order is received.
To be eligible for a return:

The item must be unused, in its original packaging, and in resellable condition.
You must contact us at Nurezashopksa@gmail.com within 7 days to request a return authorization.

Refunds are issued after inspection of the returned product and may take 5–10 business days to reflect, depending on your payment provider.
Some products (e.g., personal care or hygiene-related items) are non-returnable for health and safety reasons.

For complete details, see our Refund Policy

🔒 5. Privacy & Data Protection

Your privacy is extremely important to us.
We only collect the personal information required to process your orders and improve your shopping experience.
We never share, sell, or rent your personal information to third parties without your consent.

For more information, please read our Privacy Policy

⚙️ 6. Product Descriptions & Accuracy

We strive to display accurate information, images, and specifications for every product.
However, slight variations in color, design, or packaging may occur due to screen display differences or manufacturer updates.
Nureza Shop is not responsible for typographical errors or technical inaccuracies.

🧾 7. Pricing Errors & Availability

In rare cases where an item is listed at an incorrect price, we reserve the right to:

Cancel the order, or
Notify you of the correct price and seek your approval to proceed.

If the order is canceled after payment, a full refund will be issued to your original payment method.

⚖️ 8. Limitation of Liability

Nureza Shop will not be held liable for:

Indirect or consequential losses
Delays caused by third-party carriers
Damage due to improper use or handling of products

Our total liability for any claim shall not exceed the value of the purchased product.

🛡️ 9. Security

We use SSL encryption and trusted payment gateways to ensure your transactions and data remain secure.
However, users are responsible for maintaining the confidentiality of their account login credentials.

📧 10. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, you can reach us at:
📩 Email: Nurezashopksa@gmail.com

🏛️ 11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
Any disputes arising will be subject to the exclusive jurisdiction of Saudi Arabian courts.

✅ Final Note

By using our website and completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.